Our adjustable silver chains have a small silicone ball inside the silver bead that allows the chain to slide while helping hold it securely in place.
To adjust the length, gently hold the silver bead and slide the chain through it until the necklace reaches your desired length. Always pull the chain straight through the bead rather than at an angle to avoid putting unnecessary stress on the chain.
Once adjusted, the silicone inside the bead will grip the chain and help keep it at your chosen length.
Our adjustable necklaces feature a small silicone bead inside the silver ball. The silicone grips the chain while still allowing it to slide through the bead. Simply pull the chain thru the silver bead to make the necklace longer or shorter. The silicone will hold the necklace securely in place once adjusted.
To keep your sterling silver adjustable necklace looking its best, avoid exposing it to water, lotions, perfumes, hairspray, household cleaners, and other chemicals that can accelerate the tarnish or damage the silicone.
Store your necklace in a dry place when not in use and gently polish the silver with a soft jewelry cloth as needed.
When adjusting the length, gently slide the chain through the silver bead. Avoid pulling, tugging, or forcing the chain, as this can damage the chain or the silicone ball inside the bead that helps hold the necklace at your desired length.
If the slider bead won’t budge, do not force it or pull hard on the logo flower tag, as this may stretch or snap the sterling silver chain.
A “stuck” bead is almost always caused by a slight kink, twist, or bend in the chain near the entrance of the slider bead.
To safely loosen it:
If the slider mechanism still requires excessive force, the internal silicone core may be damaged. Please do not force it, as pulling too hard may stretch or damage the chain links.
Take a quick photo of the sliding bead and contact us via our Contact Page so we can assist you with a repair or replacement.
If your chain is slipping, the silicone lining inside the slider bead may be worn or damaged, preventing it from gripping properly. Please take a clear photo of your item and send it to us through our Contact Page so our team can evaluate it and provide a solution.