We are very sorry that you have something in need of repair. If you would return it to marahlago, we can confirm that the problem is covered by the manufacturers warranty and then repair or replace for you as quickly as possible. Please read the warranty information page for details of the repair policy. When possible, most pieces are exchanged immediately, but some pieces may require up to 12 weeks. We will send you an Email update when we receive your piece and again when we ship an item back to you.

Did you activate the warranty or do you have an account?